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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Mathews

Robert Mathews

November 18, 2024

5  out of  5
rating by Robert Mathews
"I just spoke with Bella. Very nice voice. Very knowledgeable. Everything I needed was handled in minimal time. I recommend anyone needing insurance to give them a call."
We responded:
"Thank you, Robert. I am glad Nancy was able to help you out with your insurance needs. My team and I are always here to help in any way Sammie Bostrom State Farm can. Thank you for your feedback."
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Justin gleiter

November 13, 2024

5  out of  5
rating by Justin gleiter
"The first and foremost thing I would like to point out is the way Bella assisted me in the transactions I needed to change. She was very courteous throughout the process. An email was sent to verify what changes were made in an extremely short period of time indicating Bella had made the changes needed. Could not be more pleased with the service provided today."
We responded:
"Thank you so much Justin. We appreciate you choosing us and are happy to hear about your experience with our team. We are always here to help. Have a great weekend!"
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Mary

November 11, 2024

5  out of  5
rating by Mary
"I’ve done business with State Farm for many many years and I have had no problems it always a pleasure doing business with State Farm and Sammy B thank you to both."
We responded:
"Thank you Mary for being an amazing customer of ours. We appreciate you choosing us as your insurance provider. We are always here to help any way we can. Have a great week!"
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B S

November 8, 2024

5  out of  5
rating by B S
"Great service. Super friendly!"
We responded:
"Thank you! We appreciate the feedback and you taking the time to leave us this review. We are always here to help and provide the best services. Have a great weekend!"
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Tim Carter

November 8, 2024

5  out of  5
rating by Tim Carter
"Absolutely fantastic service. Prompt, polite, super helpful. Really wonderful."
We responded:
"Thank you so much Tim. We appreciate the review and feedback. We love hearing about people's experience with our team. We are always here whenever you need us. Have a great weekend!"
Profile photo of Amber Fortuna

Amber Fortuna

November 4, 2024

5  out of  5
rating by Amber Fortuna
"They are always so quick to answer my questions and get me the info I need."
We responded:
"We are always here for all the insurance questions. We appreciate you choosing our team for your insurance needs. Thank you for the review and feedback Amber. We hope you have a fantastic week!"
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Cecilia Hernandez

October 24, 2024

5  out of  5
rating by Cecilia Hernandez
"Tylene was very helpful, from my first phone call she answered all my questions and was very patient with me during the process. She communicated with me timely I did not have any issues reaching out to her via email or phone she was there to help. I appreciate good customer service and more when people treat you with respect and have good work ethic. Tylene played a huge roll on my decision to switch my insurance 100%."
We responded:
"We appreciate you reaching out to us and giving us the chance to earn your business. I am happy to hear about your experience with our team. We are always here to provide the best insurance experience. Thank you for the feedback and for choosing Sammie Bostrom State Farm. Have a great weekend Cecilia. "
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Christian Schroeder

October 23, 2024

1  out of  5
rating by Christian Schroeder
"50% premium increases year over year without any accidents or tickets."
We responded:
"Hello Christian. I am sorry to hear about your rate increase, but unfortunately our office does not control the pricing of insurance policies. We help you understand what is included within the policies, but we do not control the rates. I hope our office was able to provide you with the best insurance experience, regardless of the rate insurance from State Farm. If you would like, please give us a call and let's see if there is anything we can do to help you out. "
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Marenda Sabin

September 30, 2024

5  out of  5
rating by Marenda Sabin
"My insurance agent is ON TOP of it! I am thoroughly satisfied with the service I have received. She is prompt, communicative, knowledgeable, and responsive. I had many changes occurring all at once; change of covered rental property, adding auto coverage to one car, then moving that coverage to a new car. She was quick to help with cancellation paperwork and new coverage quotes. With a move and new car purchase being a lot as it is, she made this part of the process seamless and stress free."
We responded:
"I am so happy to hear about your experience with our team. I am glad the process was stress free. We try to make insurance as easy as possible. Thank you for the great feedback Marenda. Have a great week!"
Profile photo of Donald Niblett

Donald Niblett

September 28, 2024

5  out of  5
rating by Donald Niblett
"I had the pleasure of talking with Bella today over the phone. As always she is very patient and professional. I called to pay business vehicles and trailer premiums, as always Bella and her co-workers make it a breeze. I highly recommend Sammy Bostrom State Farm for any insurance and financial needs. I’ve been with them for nearly ten years and there is none better in our area.. Thank You Bella. Kind Regards, Donnie.."
We responded:
"Thank you so much for choosing us and being a loyal customer. We appreciate you more than you know. We are always here for you whenever you need us. Have a great week Donald!"
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Cory Gutshall

September 12, 2024

5  out of  5
rating by Cory Gutshall
"I kind of messed up on my budget and they really worked with me on figuring out a solution so I didn't lapse in any insurance."
We responded:
"I am glad we were able to work everything out and maintain your insurance. Thank you for choosing us Cory. We appreciate the review. Have a great weekend!"
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Robin Richardson

September 4, 2024

5  out of  5
rating by Robin Richardson
"Bella is Awesome, competent, professional and personable! A true pleasure to deal with."
We responded:
"Thank you so much Robin for that wonderful feedback. We appreciate you choosing us. We are always here if you ever need anything. Have a great week!"
Profile photo of Salvador Fuentes

Salvador Fuentes

August 22, 2024

5  out of  5
rating by Salvador Fuentes
"Sammy and her team are amazing. No matter what the questions we have they are always willing to help.. thank you Sammy, John and team"
We responded:
"Thank you Salvador! We are always here to help any way we can. We appreciate the feedback and review. Have a great weekend!"
Profile photo of Kari Sabean

Kari Sabean

August 22, 2024

5  out of  5
rating by Kari Sabean
"Sammie Bostrom and John Minnick have taken excellent care of our insurance needs for almost four years now! I highly recommend them! Kari Sabean"
We responded:
"Thank you Kari! We appreciate you taking the time to leave us a review. We are always here to take care of your insurance needs. Have a great weekend!"
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chuck prueher

August 22, 2024

5  out of  5
rating by chuck prueher
"My agent John has had my best interest in mind since day 1. Always willing to help and actually gets things done"
We responded:
"Thank you Chuck. I am glad that John was able to provide you with a great insurance experience. Sammie Bostrom State Farm is here for all your insurance needs. Have a great weekend. Thank you for the review!"
Profile photo of Deanna Taylor

Deanna Taylor

August 22, 2024

5  out of  5
rating by Deanna Taylor
"I had a great experience working with John, he took care of all my needs."
We responded:
"Thank you Deanna! We appreciate the review. We are always here for you. Have a great weekend!"
Profile photo of TeawhYB

TeawhYB

August 8, 2024

5  out of  5
rating by TeawhYB
"Bella was very helpful in ensuring my account was up to date, quick and easy communication!"
We responded:
"Thank you for the review and feedback. We are always here to make sure your insurance is up to date. Have a fantastic weekend!"
Profile photo of Greta Wiederhold

Greta Wiederhold

July 19, 2024

5  out of  5
rating by Greta Wiederhold
"Tylene was able to answer all my questions and got everything done quickly!"
We responded:
"Thank you for the great review, Greta. We love making sure every customer is aware of what policy coverages they have and answering all the insurance questions. We appreciate you! "
Profile photo of Peter Brandt

Peter Brandt

July 15, 2024

5  out of  5
rating by Peter Brandt
"I've never had such a smooth process like I did with state farm. Sammie was pleasant and very efficient and got what I needed done in under 12 minutes. I will be recommending her to all my friends and family"
We responded:
"Thank you for the great review, Peter. We love making sure every customer is aware of what policy coverages they have and answering all the insurance questions. We appreciate you choosing us! Have a great week!"
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ezgi akar

July 10, 2024

5  out of  5
rating by ezgi akar
"I have had a very positive experience with this insurance company. They are consistently responsive and effective at resolving any issues that come up."
We responded:
"Thank you! We appreciate the great feedback. We are always here to help any way we can. Have a fantastic weekend. "
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Mike Belau

June 25, 2024

5  out of  5
rating by Mike Belau
"Bella was very prompt in servicing my request, and State Farm did not charge my brother's estate for needless coverage, which was fair and decent."
We responded:
"Thank you Mike. We are here to make sure you have the coverage you need and nothing you don't. We appreciate the review and feedback. "
Profile photo of Karissa Dierickx

Karissa Dierickx

May 13, 2024

5  out of  5
rating by Karissa Dierickx
"Tylene was amazing in helping me switch over my car insurance! She was very helpful and kind in answering my questions about my policy and using the State Farm app. I can’t wait to work with her for my future insurance needs!"
We responded:
"Thank you for choosing us Karissa. We appreciate you reaching out and I am glad we were able to get you switched over. We are here for all the insurance questions and enjoy making sure our customers understand what is within their policy. Have a great week!"
Profile photo of Richard Little

Richard Little

May 11, 2024

5  out of  5
rating by Richard Little
"Tylene was excellent to work with"
We responded:
"Thank you Richard for taking the time to leave us a review. We appreciate the feedback and are glad to see you had a great experience. Have a fantastic weekend!"
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Theresa Ebert

May 8, 2024

5  out of  5
rating by Theresa Ebert
"Always helpful with special requests and there to answer any questions."
We responded:
"Thank you Theresa! We appreciate the kind words and amazing review. We are always here to take the best care of our customers. We appreciate you! "
Profile photo of Elizabeth Gengenbach

Elizabeth Gengenbach

May 3, 2024

5  out of  5
rating by Elizabeth Gengenbach
"Sammie has been amazing! We relocated to a new state with two small kids and Sammie has been with us step by step in updating our policies. We are even saving money!! How often can you say that in this economy?"
We responded:
"I am glad we were able to save you money while providing you some amazing insurance coverage. Thank you for the review and feedback. We hope you have a fantastic weekend!"