State Farm® Insurance Agent Sammie Bostrom

"I visited the Sammie Bostrum State Farm Office and met with Tylene Levens. She was very professional and knowledgeable. I was very impressed with how quick she was in answering my questions regarding my policy changes during our policy review. Great Job and I would highly recommend them as a trusted partner!! We recently had significant hail damage and was treated fairly by State Farm!! Thank you. Tony P."

"Sigh, sad to report, although it appears that pretty much everyone loves this group, my experience was not the same. Don't get me wrong, they're amazing at helping you set up and offer policies to you, but when you NEED them to show up, they weren't there. I had some hail damage on my truck and State Farm Claims were trying to screw me with a seriously low ball offer (claiming it was totaled) and after dealing with corporate State Farm, I called this office, MY TEAM, for some support. Without hesitation, I was referred right back to corporate State Farm. Just a flat out, sorry, we can't help you. When corporate SF wanted me to submit further documentation to justify why I felt it was worth more, (which it 100% was worth more) I went into this location and asked them to fight for me and submit the documents. (When I asked Tylene to just come out and look at the quality and care of my truck, she just said, no, I don't need to see it. Um, okay...) Two weeks passed, nothing from SF, so I called corporate...they never got the documents, so I HAD to upload them as my local support team never did it! In the end, I had to hire an outside appraisal company and fight them on my own and for the record, I won, almost double the value they originally offered me...without any HELP or SUPPORT from Sammie or her team. So yeah, if you just have to PAY your monthly fees, this team is great at taking your money...but when you need them, like REALLY need them, I hope they show up better for you than they did for me! PS. When I called to cancel all my polices, (laughing as this is such terrible customer service and also truly poor sales) neither Aaron nor Tylene asked why. They just said okay, thanks for your business. Smiling...you bet...happy its over! Note: Ah yes, perfect response from the owner...deflection! I know the claims department handles the claims and I'm 100% aware that you don't do appraisals in your office...not the point! You didn't want to initially help direct me to the right people, Tylene didn't submit the paperwork she SAID she'd submit; Sammie never cared to actually call me and see how things were going and if I needed anything...NO ONE there cared about any part of this horrific process but to take my money! So, thank you for so eloquently making my point in your reply...couldn't have said it better...you don't and can't do anything but push your clients off to corporate...so why use you? And again...STATE FARMS practice is to low ball you with an offer and hope you won't fight them! But I did, and I won! Crooks!"

"They do an amazing job! I live in MN and use them, they do have a license for Mn and i cant praise them enough. I just called to remove a car and add a new one, no lie literally took 2 minutes and i already have my insurance card. I had a car accident last year and they walked me through the whole process and i knew if i had issues i could call them for assistance!"

"They always have quick service and Bella is very kind and helpful!"

"I've been working with Aaron on setting up auto & renters insurance and the whole experience has been fabulous. Fair pricing, timely responses to emails, and he made the whole process so easy. I've been with State Farm for nearly 30 years so can vouch for the company - now, after moving and going through the enrollment process again, I can also highly recommend Sammie's office."

"Excellent customer service!"

"I needed Bella's help with a rather complicated matter. She was responsive and professional."

"Always very helpful and understanding."

"Sammie Bostrom insurance (and Aaron) are taking great care of me and my family when other Insurance Companies couldn't come through."

"Tylene was so helpful!"

"Fast answers, friendly service and great communication!"

"Tylene was very helpful and professional with my transfer!"

"Sammie Bostrom insurance has taken great care of me over the years. They have helped me with my first car, first house, and now getting married! They explain everything so well and break it down so I can understand. I moved to Minnesota and still kept them as my insurance provider! I spoke with Bella recently and she was so helpful! Thank you everyone!"

"Kylene always helps me with my silly questions and helping me understand. Thank you!"

"Quick response to my urgent need"

"Bella was great - she responded to our inquiry about travel promptly and got us the information we needed!"

"Bella Szczyrbak was amazing and solved my issue in seconds, after I stressed about a claim all day. She was so nice and professional! Thank you"

"Bella was very helpful and knowledgeable, besides her kindness and thoughtfulness with helping me dealing with my situation"

"We've been very happy being insured by Sammie Bostrom's office over the years. Bella is fantastic to work with and makes all change requests and transactions simple!"

"Called Bella at the office to add another truck to our policy. She was so quick at getting the details sent to me via email about the policy and insurance cards. Thank you!"

"Bre is super helpful and fun to work with. She handled my situation quickly and professionally."

"Great agency with extremely helpful staff. They always answer the phone right away and quickly and easily answer all questions. Sammie has done a great job!"

"Bella is always very helpful whenever I have any requests, she's right on them! Kari Sabean J&N Heating and Cooling"

"Great service!"

"Bella is an absolute gem and put my mind at ease and was able to change my policy fast. So kind and helpful. Really like her."